We have made it simple for you to transfer your number.
Simply complete the form enclosed in your SIM Card pack (download here )
Enclose a copy of your ID and fax it to: 0800 006 006 or via email to: cs@lycamobile.ch
We will then be able to process your application
Please Note :
During the process you will receive a SMS from 499 and kindly reply ‘YES’ to the same number ( 499) without delay
It can take up to 5-15 working days for your number to be transferred. However, you can still make and receive calls on your temporary Lyca Mobile number
How to activate the offer:
Make sure you have at least 14.50 CHF credit on your balance or top-up to add credit
When the number transfer has been completed, the Offer will be activated
Text Portin to 3333 to get the offer
You will receive a confirmation text as soon as the offer has been activated or you can check if the offer is active dialing *136#
Terms and conditions
This offer applies to customers that port their number to Lyca Mobile from another operator. To get the offer, the customers must request the activation of the Offer when they request the number portability. Customers must wait for the confirmation message before using the offer or can check if the offer is active dialling *136#. The offer is valid for 30 days and is subject to auto-renewal, therefore customers are required to keep the minimum amount to allow the first activation and subsequent renewals, unless they want to cancel the renewal by dialling *190#. If a customer has insufficient credit for the renewal of the offer, the customer will have 48 hours to top-up and text PORTIN to 3333 again. Customers must wait for the confirmation message again before using the offer. The Offer is not applicable to the number ported to Lyca Mobile that was ported-out from Lyca Mobile in the previous 30 days. It is possible to use the offer when roaming in European Union countries (EU/EEA countries), but a maximum data limit of 3GB will be applied. The Offer is for non-commercial, private, personal use only. The offer is also subject to our Fair Usage Policy, which can find on our website Lycamobile.ch Lyca Mobile reserves the right to amend or vary the terms of this offer, or to withdraw the offer at any time on reasonable notice. The offer is valid for the numbers that will be ported to Lyca Mobile from 14/10/2021 to 31/05/2024.
